Hello! I’ve worked with Samplitude for many years, and I recorded most of my stuff with Echo Audio’s Gina interface. My previous setup was a Dell running Windows XP and (I think?) Samplitude 6. I took a break of several years due to my increasing workload and other issues. When I found the time to get back into recording, I needed to upgrade my PC and interface, so I went with the Behringer UMC404HD and an Asus M32CD running Windows 10. Processor: Intel Core i7-6700 CPU @ 340 GHz; x64-based. Installed RAM: 8 GB. I also upgraded to Samp Pro X5.
My problem is, my old recordings play at roughly double speed, and this seems to be independent of changes either to the Behringer control panel or to the VIP preferences. I’ve experimented with multiple combinations of sampling rates, but the playback speed hasn’t changed.
(Actually, that’s not quite true. A couple of times, it did slow down to something approaching the correct speed. But that lasted only until I stopped playback. When I hit Play again, it was fast. And weirdly, reentering that sample rate didn’t correct the speed a second time.)
The only clue the PC’s given me is an occasional (i.e., nonreproducible) warning that “the audio card is synchronized to an external clock.” I haven’t seen that message in about 24 hours, though — maybe it’s resolved? I don’t see any obvious way to check this.
Stuff I’ve tried (besides experimenting with the sample rate in Samplitude and the PC’s Playback Devices windows): Uninstalling / reinstalling the Behringer driver (it’s up to date) with the device unplugged. Disabling all onboard audio cards and speakers. Disabling all system sounds. Preventing the computer from cutting power to the USB ports. Toggling the driver in and out of Exclusive Mode. Plugging the UMC404 into various USB ports (only 3.0 seems to work). And probably a bunch of other stuff I’ve forgotten.
I’ve used the UMC404HD with Audition on my Mac with no problem, so it’s not a hardware issue. My understanding is that Behringer’s drivers are a bit spotty, and it seems clear to me that Windows 10 is...well, let’s just say not quite perfect, so I assume the problem lies somewhere in their interaction. I’m out of ideas at this point, and I appreciate any suggestions you folks may have! (Including other sound cards, if that’s the only way out of this mess.)
I’ve installed the most recent