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Snafu

When you doubt your faith in humanity

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Hi y'all,

Here's something that happened almost a year ago - I think I needed some time to get over it :-)

So you all now that business sometimes doesn't turn out as expected, and in most cases we shrug shoulders and call it a day. So do I usually, but then I had this client nearly to the day a year ago.

He called me, and ask whether I could aid him with a video he made at his daughter's wedding, and while watching it the other day he encountered severe "sound problems". I said "sure", and later that evening I got a mail with a .mp4 vid. He already told me that he was using his smart phone. So I was prepared for all sorts of mishapps you might think of in such a situation, like too much reverb in a church, boomy sound, too quiet, too loud, and the likes.

So, without knowing what would await me, I opened up that video. There was sound for about seven seconds, and then - very abruptly - silence. For the rest of the whole long video. Opened it in a video editor, opened it in my DAW - yep, it almost certainly showed that the microphone gave out it's life during a wedding (oh the irony!)! Well, the other day I called the client, and told him that his problem was beyond repair. He asked me, if it was OK for him to come over, and see for himself. Stupid me just said "OK".

Later that day, I had him standing beside me, I opened up his file, showed him the waveform, and told him that there was no audio from past seven seconds onwards. I asked him, if he would make a short video here with his smartphone. Well, he agreed - we recorded for about thirty seconds, and guess what? No audio! The mic definitively was gone. So after a bit of small talk, we said good bye, and off he went. Of course he was charged nothing - I couldn't do anything for him.

But while in bed that night, I felt sorry for the old buddy. And after a while I had an idea - at that time I thought, it would be   t h e   idea. Little did I know.

So the other day I wrote a mail to him. My idea was as follows: during the whole vid you see lots of people with smart phones, even a guy with a handy cam. I was very confident that almost all of the wedding would be in one way or another on tape! So I offered him to put those pieces togehter and merge them to his video, so that his daughter would have a souvenir from her dad of her wedding. Actually I was so optimistic, I started splitting the video in several scenes, so that it would be a lot easier to maintain them, while going through the audio files of lots of other videos. Little later I got a mail back - I was thinking of printing it here (but would have to translate it into english anyway, so I go the easier way here).

Quote

Client: Dear sir,

my answer is no. I am not up to bother my relatives to do the work you were supposed to do! You had one simple job in restoring the audio, and failed miserably. Be sure I will neither recommend you, nor will I ever make use of your services. I will find someone else who will be up for this easy task - in fact, I am thinking about doing it myself. Everyone can use a music program these days - I should have thought about that earlier.

Sincerely

XYZ

It took some time, until  realized I was gazing at the screen with my mouth open. I checked in on the audio I got from his video, pulled that volume up beyond crazy, and: nope - nothing. Beyond seven seconds - no audio! I tried several other things, just to make sure that there was no audio in no way whatsoever. I also remembered that just the day before we took a little video just to ceck and see. And we had no audio at all. As if a big (a very big) blinking, pointing finger was above that smart phone yelling: "The goddamn mic is dead!"

I really, really would have loved to hear how this story ended :-)

greetings - take care of yourselfs, and if things go south: remember, other's have been there too!

snafu

 

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"I am not up to bother my relatives " ... typical for deflecting guilt. Truth is, his relatives do not talk to HIM anymore, including his daughter. He ended as very lonely man.

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7 hours ago, Snafu said:

It took some time, until  realized I was gazing at the screen with my mouth open.

Dude that's funny! I got a laugh out of that one, although I'm sure it wasn't funny for you. I'm sorry you had to deal with such an a**hole. I deal with stuff like that all the time in my day job and can't believe what kind of crap people will try to pull. A good story though to showcase what an ungrateful bastard looks like. :D

Andrew

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Nah - these days I can laugh about it :) In the first days - not so much. What's hard to wrap ones head around is: if arguments fail, and you think, the explanations you provide are flawless in their logic, how can anyone possibly mistake them? That's a big question for me. And in these somewhat post-factum times, it's even more confusion. People tend to cling to absurd theories, believing the earth was flat, no matter how reasonable your arguments seem.

That's real tough to swallow; he even saw/heard it with his own eyes/ears, when we took that vid with his smart phone. I mean: what exactly does it tell him, when there is no audio? Exactly like before? Better not think about it :-)

cheers, y'all, have a nice day!

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