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Samplitude Pro X5 Suite Problem


sfcprw
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When I open a VIP, I press the "Play" button and it takes 5 seconds before it starts playing. During playback, ever so often it stops playing. It's almost like a hole is in the mix but the full waveform is intact and it starts playing again. Sam has crashed several times since installing it and each time I do the email through the program and never hear back after the initial email stating that I will hear from Support.

Has anyone had this problem? I'm using Magix Samplitude Pro X5 Suite version 16.0.2.31 (DP3), Win 10 Pro in a Dell Dual Processor T5600 with 64 GB of memory and two two TB SSD's, one for OS and one for data. I use RME HDSP 9652 sound cards and Apogee Rosetta 800 converters.

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sounds strange:   does that affect all VIPs you load or just a special one ? And did this suddenly come as a new, surprising behaviour, without you having run a Win update or  a Sam Update ?   is your PC a Dell Dual Precision workstation (?)

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It does it on a certain VIP. If I open an older VIP, it starts up fast. This is a new project originally recorded in ProTools Mac and sent from Venezuela to Texas. Both Win 10 Pro & Sam Pro X5 Suite were the current version. My computer is the Dell T7600 Precision Desktop Workstation.

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  • 4 months later...

sounds like what i get if i use the "magix low latency" driver .. or if i use bad settings for "Performance" and "extended buffer settings" (press Y then look for "system options") - these can get worse when live monitoring as also used

im currently testing Samplitude 5,and have found the default ASIO settings work well for me :)(i then imported my settings from an earlier Sam4 test into sam5,she works even better!)

 

 

Magix low latency driver is kinda ASIO4all - a fallback for when the supplied ASIO drivers for your card have a problem (or as a last resort if no ASIO drivers are available) ...

 

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  • 3 months later...

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