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Indepenence Library Download Stalls


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Hi! I'm trying to download the Independence Pro Library and it keeps stalling at 65.ytif. I've tried deleting that file and restarting ("continue install") and it will download 65.ytif and then stall again. I'm attaching a screenshot of where it gets stuck. I'm not sure what to do about it -- or how to contact support to get help.

Thanks for any advice. 


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