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Can't Activate (64bit) Pro Premium Suite


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On sale today, I purchased the Independence Pro Premium Suite which allows me to use it in Standalone mode, in the Independence Live host, and in my other DAW's.  Independence installed fine and recognizing my earlier installations and libraries and show in my PC's Start Menu and open just fine.  But it will NOT activate utilizing the Serial Number assigned when I registered in my Magix account.

I have Samplitude Pro X3, 4, & 5 Suites currently on my PC and all run fine.  ALL instances of Independence show the current Version 3.6.0.24.  All content is available opening in Samplitude as expected but not in the Standalone or VSTi versions in my other DAWs (because I cannot activate it yet) - these remain in Demo mode.

I have emailed ProSupport but thought I would ask here as well:

Have any of you succeeded activating Independence Pro Premium Suite post Samp ProX Suite installs?

Good Lord, could this really be any more CONVOLUTED????  MAGIX, REALLY!?!?!?  So, the download in my MAGIX Account isn't the the Suite version, it's just the Pro version even though I registered the Serial Number for the Pro Premium Suite THEY assigned!.  I RE-read some other threads remembering seeing the size differences in the installers - the one newly registered in my account was 117MB.  So, I RE-downloaded the installer (433MB) from ProducerPlanet.com, MAGIX's brilliant sound/instrument site.

So, now there's a MAGIX E-License Manager that generates a new code each time you try to activate it and directs you to BestService.de/registration to generate a Response Code.  I have an account there already with the same email as my Magix account so maybe there's hope - NOT. I log in and select Registration, enter the Serial Number / Registration Code, and it tells me neither is valid.  GOOD GRIEF!!!

 

 

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Anyone??

I have tried both version 3.5 & 3.6 and neither will allow me to Activate.

All instruments are available/usable within Samplitude Pro X5 Suite.  They load, edit, save, and play great.  But neither the standalone nor the Live versions allow activation.  I can get to BestService but the Code generated within the Standalone version isn't Valid when trying to register.

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  • 1 month later...

Well, while I was successful on my Surface Pro4, I was still not able to activate Independence Pro Premium Suite (standalone) on my Desktop.

HOWEVER, last night I decided to strip my computer of all things Samplitude and Independence.  I then started the install process of Independence.

 I got the "cannot find C:\Program Files (x86)\Common Files\MAGIX Services\Independence Libraries\RegIndBundle.exe" which aborted the install.  I had saved those files just in case so I replaced them.  Install continued without problem.

Activating Independence showed that it was already registered and it activated fine.  HOWEVER, trying to load an instrument gave me the infamous;

CaptureInd2.JPG.62504603e7b63332c8145e04ae2326df.JPG

 

On a whim, I decided to try a different Independence.exe.  These are found in C:\Program Files (x86)\MAGIX\Independence and look like:

CaptureInd.JPG.b072c50eb8dd08a3ac540b51b83bb8d8.JPG

Of course, my system is strictly a 64 bit install and I run nearly everything at 64 bit and that is the application that loads when I choose Independence.  So, I decided to select the non-64 application file which I assume to be the 32 bit version.  Both Independence and Independence Live 32 applications open, allowed activation, and work perfectly!  I can access all of the sounds available in the Pro Premium Suite in standalone - GREAT!  I pinned both 32 bit apps to the Start menu to have direct access.

Now, the NEW problem is that none of my other DAWs pickup on the 32 bit Independence VSTs for some reason though they are there and in the scan path.  Only the 64 bit versions are available and they still do not load the Independence instruments.

I re-installed Sam Pro X5 and the 64 bit version works just fine in Samplitude. 

BTW, this is the 3.5.0.285 (Dec. 04, 2017) version.  With it working somewhat,  I'm nervous about now trying to install the newer 3.6 version but I will and report back.

Not perfect nor what I paid for but thought this might help someone.

UPDATE:  I tried install the 3.6 version which uninstalled the 3.5 version and replaced it BUT once again, neither the 64 bit nor the 32 bit versions would load instruments.

I used Windows "Add and Remove" app to uninstall the 3.6 version and re-installed the 3.5 version and now (thankfully) I'm back to only 32 bit standalone versions working properly.  What a joke!

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  • 7 months later...

I've been with Independence since they were Yellow Tools, and I just completed a new build, and ran into the same exact problem. When Magix acquired Yellow Tools, I accepted the upgrade and maxed out with the then promotion, and at that time it was just "Independence Basic and Independence Pro Plus Library "70 Gigs". Now they have a total of 3. 

1. Basic   2. Pro Plus.  3. Pro Plus Premium

The 'NOW" Pro Plus Premium 70 Gigs was the Equivalent to the Pro Plus "BACK THEN"

I still have my P2 serial number for my stand alone (70 Gigs) but it doesn't work !!!!!

2021. SMH

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  • 3 weeks later...
On 9/14/2021 at 10:42 AM, troymadden said:

I've been with Independence since they were Yellow Tools, and I just completed a new build, and ran into the same exact problem. When Magix acquired Yellow Tools, I accepted the upgrade and maxed out with the then promotion, and at that time it was just "Independence Basic and Independence Pro Plus Library "70 Gigs". Now they have a total of 3. 

1. Basic   2. Pro Plus.  3. Pro Plus Premium

The 'NOW" Pro Plus Premium 70 Gigs was the Equivalent to the Pro Plus "BACK THEN"

I still have my P2 serial number for my stand alone (70 Gigs) but it doesn't work !!!!!

2021. SMH

Yes, very frustrating.  I somehow got it working on my desktop DAW (standalone & plug) but could not get it configured correctly on my Surface Pro 4.  I can't recall how as it seemed so convoluted a process trying to find the right combonation of versions and loading sequence.  I'm using this version if it helps any.

Capture.JPG.370670a0949e993b00766887033fe9f2.JPG

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  • 3 months later...

I am frustrated with this as well. It used to work fine, for years! I cannot help but wonder if this is a version problem since Pro X6 installed the 3.6 version. (3.5 used to work.)

I keep getting the message that it cannot load the fie when I manually attempt to load the library item. Like there is some incompatibility issue going on.

Terry

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I finally got my Independence 3.6 versions to work. by using the two links for 3.6 shared in this post which you will need both of.

I first UNINSTALLED the Independence Pro PROGRAM (not the content files), restarted my computer to reload the registry, and then reinstalled the Independence Pro PROGRAM.  So, first up was that I ran the 3.6 PROGRAM installer I got from that post.

Following that, I ran the CONTENT installer from the version found in that post, leaving the old content in its original location (C:\Program Files (x86)\MAGIX\Independence Libraries\Independence Pro), and this time the installer offered an opportunity to "Upgrade to latest version?" which I did, and finally the "Cannot load file" message went away and Independence loaded its sounds automatically. Earlier, it had offered to repair the content, but that was not necessary this time.

I hope someone can concur that this works.

Terry

 

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On 1/3/2022 at 5:52 PM, TerryBritton said:

I finally got my Independence 3.6 versions to work. 

Hi @TerryBritton, just seeing this.  Before I attempt this again, can you please clarify?  Specifically, can you now run Independence both in standalone AND within other DAWs, e.g. Repear or Studio One?

I am running the 3.5 version which works fine in Samplitude and also as standalone but it will not run in any of my other DAWs as it should (or is purported to).

EDIT: I tried to install 3.6 per these instructions but was unsuccessful.  I reverted back to 3.5 with some success - see next post.

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UPDATE: Success (32 bit) & Failure (64 bit).

IndExe.JPG.6619fe4b152908f8b2130e91192847d0.JPG

I have been able to get Independence Pro Premium library accessible on my Desktop PC.  I followed the directions in the thread Terry links to above.  I did NOT install along within the ProX 6 Suite install package.  IOW, I ran all of the Independence files prior to installing ProX 6 Suite.  However, I have already been there and done that and it doesn't make a difference.

Standalone - The standalone version opens and runs great ONLY in the 32 bit version.  When trying to run the 64 bit version, I get the infamous "can't find the file..." error.  Within the 64 bit version, I also get an "Activate Independence Pro" button (doesn't show up in the 32 bit version).  Pressing this button does nothing but change color when pushed - it doesn't initiate activation whatsoever.  This doesn't show up within Sam ProX 6

Ind64act.JPG.f2b20bc7bd8b1b3774e62a4c1660b0f8.JPG

Independence Live - same problems as the Standalone.  32 bit version works great.

DAWSAMPLITUDE: Independence has always ran fine within Samplitude (64 bit version is what opens I assume since that is how I installed ProX 6 Suite).
REAPER: only the 64 bit VSTi showed up.  I looked in my VST folders and noticed both the 32 bit & 64 bit Independence.dll's were named exactly the same.  I changed their names to Independence32.dll & Independence64.dll respectively.  Upon opening Reaper and VST scan, Reaper now showed the 32 bit version, i.e. Independence (x86) (see image below).  Independence opened and ALL instruments loaded perfectly.
STUDIO ONE 5.5 & CAKEWALK by Bandlab: wouldn't pick up the 32 bit version at all and the 64 bit version ran as described in Standalone description above.

Summary: I am happy to be able to use Independence as I'd like (64 bit notwithstanding) but done wasting my time trying.  Perhaps (and hopefully) this will help others and we can only wish that MAGIX & devs can clean this all up.

Caveat: I noticed recently that the Best Service Engine is obviously based on the same code provided by MAGIX.  I sent an inquiry to support who stated "You can use engine libraries in Independence but not vice versa. It is not supported anymore since an early version of engine 2."

IndRpr.JPG.ad643af3fb40f04930739e994267db98.JPG

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  • 3 weeks later...
On 1/14/2022 at 1:48 PM, reidid said:

Hi,

I hang up at this post.

I have been using Independence 70G for a very long time today in Pro X6. But ... I do not know how to do to see the version and are there updates?

The version number is at the bottom of the preferences pages.

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I just got a new computer and installed Pro X6 Suite right away.

I then went and downloaded the files from Magix for my standalone "Pro" version of Independence.

After installing, I initially could not load any instrument files. 

I uninstalled Independence 3.6 AND 3.5 and then reinstalled Pro (3.5). Now I was able to enter my licenses for the program and the instruments library.

So, the key was uninstalling Independence 3.6 version that the Pro X6 Suite installs. Everything works now.

Terry

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Thank you Terrybritton. The version is at home 3.3.095. To update Independence (it seems complicated by the forum) must go to Magix Pro Audio Downloads - Service Center and charge the soft? I am under Samplitude Pro X6 Suite and I do not remember having a specific license for him!

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