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Can't Register Ver 8


zeeksam
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I've began the process of trying to register my Version 8.1 upgrade tonight and can't complete it.

Going the software route it says not a valid serial number???? (I'm wondering if this is because it has only version 8.0 as a selection), or if it has to do with it being an upgrade.

What's up with that????

I tried just going to the samplitude website and registering it that way but got stuck on the code they were asking for.

I pasted in the user code that comes up when I tried to register thru the software, but it won't except it.

Now what?

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Guest Kraznet
I've began the process of trying to register my Version 8.1 upgrade tonight and can't complete it.

Going the software route it says not a valid serial number???? (I'm wondering if this is because it has only version 8.0 as a selection), or if it has to do with it being an upgrade.

What's up with that????

I tried just going to the samplitude website and registering it that way but got stuck on the code they were asking for.

I pasted in the user code that comes up when I tried to register thru the software, but it won't except it.

Now what?

Do you mean register or activate? Is the dongle activated ok ? Do you mean your trying to register for the user forum?

Regards

Kraznet

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Thanks for the reply.

I can't activate, because it won't let me register to receive an activation number. Therefore I also can't enter the forum to asked questions (or update the software).

The software and dongle is up and running on my computer and seems to be fine.

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Guest Kraznet

I am presuming that you have used the activation turorial at http://www.samplitude.com/ ? You get 90 days grace in the case of it not working .

If you have emailed them I am suprised they didn't get back to you .I know it must be frustrating but hang in there.Try firing off an email to proservice@magix.net and see if that helps.

Regards

Kraznet

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